Document Details

Document Type : Article In Journal 
Document Title :
Performance Management: TQM versus HRM – Lessons Learned
إدارة الأداء - دروس مستقاة : إدارة الجودة الشاملة وإدارة الموارد البشرية
 
Subject : Performance Management: TQM versus HRM – Lessons Learned 
Document Language : Arabic 
Abstract : This paper focuses on the key research findings and challenges pertaining to measuring and managing HR performance in the context of quality management derived from the literature survey, questionnaire survey, and a semi-structured interview survey. Topics include the generic criteria of the current HR performance evaluation systems, the main criteria of a quality-driven HR performance evaluation system, and the extent to which HR performance evaluation systems have been adjusted to integrate TQM requirements. Thus, the goal of the paper is to review the published literature and highlight the actual practices and trends in the HR performance evaluation in organizational environments with a quality orientation. It concludes that by highlighting where we have made progress, acknowledge critical gaps, and attempt to stimulate additional research. 
ISSN : 1319-0997 
Journal Name : Economics and Administration Journal 
Volume : 26 
Issue Number : 8 
Publishing Year : 1424 AH
2003 AD 
Article Type : Article 
Added Date : Wednesday, April 14, 2010 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
خالد حسينHussain, khalid ResearcherDoctorate 

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