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Document Type |
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Article In Journal |
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Document Title |
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Quality Assurance of Dental Health Services Provided at the Faculty of Dentistry, King Abdulaziz University معايير الجوده للخدمات الصحيه المقدمه في آلية طب الأسنان بجامعة الملك عبدالعزيز |
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Subject |
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Quality Assurance of Dental Health Services Provided at the Faculty of Dentistry, King Abdulaziz University |
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Document Language |
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English |
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Abstract |
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Quality in health care is concerned with performing the right procedures, to ensure the best possible clinical outcomes for patients, satisfaction for all customers, retention of the talented staff and sound financial performance. While quality assurance is the assessment of the quality of care and the implementation of any necessary changes to either maintain or improve the quality of care rendered. The most frequently used approach to quality assessment and quality assurance builds on the concepts of structure, process and outcome. The present evaluation report assessed the elements of quality of dental services provided at the Faculty of Dentistry, King Abdulaziz University in Jeddah, Saudi Arabia. It was based on the structure of these services, in the clinic buildings, waiting places, equipments, instruments and supplies, as well as the comfort and privacy. The method used was live photographs of the previous elements as well as official records from the faculty. Other structural elements in terms of the human resources of the system, adequate number, qualifications and training of the staff and the auxiliary personnel were described. The access and utilization of consumers to dental services was evaluated as well as the quality of infection control procedures. The process of care starting from registration, patient’s files, and referral for treatment until completion, all indicated high quality of dental services delivered. Some recommendations were suggested to improve the quality of services provided. |
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ISSN |
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1319-1004 |
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Journal Name |
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Medical Science Journal |
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Volume |
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80 |
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Issue Number |
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1 |
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Publishing Year |
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1425 AH
2005 AD |
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Article Type |
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Article |
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Added Date |
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Saturday, February 5, 2011 |
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Researchers
| علي حبيب اكبر | Akbar, Ali Habib | Researcher | Doctorate | |
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