Document Details

Document Type : Thesis 
Document Title :
Using Lean Concept to Improve Contract Procurement Processes at Saudi Electricity Company
استخدام مبدأ تقليل الهدر لتطوير عمليات طرح العقود في الشركة السعودية للكهرباء
 
Subject : Faculty of Engineering 
Document Language : Arabic 
Abstract : Saudi Electricity Company serves millions of citizens and expatriates in Saudi Arabia. Serving these millions of people requires continuous maintenance and operation 24 hours a day, seven days a week, 365 days a year to deliver and maintain quality and consistent service in providing electricity wherever needed, including homes, offices, hospitals manufacturing and repair facilities. Yearly, Saudi Electricity Company also floats close to a thousand contracts, which turn into projects to maintain the quality and consistency of the generation, transmission and distribution of electricity. Saudi Electricity Company’s Contracting department is responsible for the bidding on these projects. All projects starting from day one (1) of contract procurement must be signed in less than 175 days to achieve the maintenance and operation goals of the company. However, in present conditions the target number of days is seldom achieved. This thesis aims, with the use of Lean Concept, to investigate how to reduce cycle time, eliminate waste and minimize defects in order to enable completion of projects within the target number of days. It also aims, with the use of DMAIC, to identify the root causes of delays in the processes to improve cycle time in the contract process, increase client satisfaction (by signing contracts in a shorter period of time) and achieve customer (utility user) satisfaction. By applying the lean concept to the Contracting Department’s Bidding Procedures, the defects of the contracts signed out of the standard period has been reduced from 58.87 % to 10.34 % , and the sigma level of the process has jumped from -0.23 to 1.26. Details on how the results were achieved are found in this study. 
Supervisor : Dr. Hemaid Alsulami 
Thesis Type : Master Thesis 
Publishing Year : 1440 AH
2019 AD 
Co-Supervisor : Dr. Ali Rizwan 
Added Date : Monday, August 19, 2019 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
تركي مخضور الجدعانيAljedaani, Turki MakhdoorResearcherMaster 

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 44856.pdf pdf 

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