Document Details
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Document Type |
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Thesis |
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Document Title |
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WORKPLACE VIOLENCE AGAINST HEALTH CARE WORKERS AT MINISTRY OF HEALTH HOSPITALS, MECCA CITY, SAUDI ARABIA, 2018: A CROSS-SECTIONAL STUDY العنف ضد العاملين الصحيين في مستشفيات وزارة الصحة في مدينة مكة المكرمه المملكة العربية السعودية ٢٠١٨ دراسة مقطعية |
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Subject |
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Faculty of medicine |
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Document Language |
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Arabic |
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Abstract |
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Workplace violence affected all healthcare workers in almost all the specialties, departments and in most categories of health facilities including hospitals, primary health centers, and even the emergency medical response teams. The objectives: first, to measure the prevalence of workplace violence against health care workers in one year in Makkah city at Ministry of Health (MOH) Hospitals between April and July 2018. Second, to determine the different risk factors which causing workplace violence against health care workers in one year in Makkah city at the Ministry of Health Hospitals between April and July 2018. The method: it's a cross-sectional study. Settings: the study conducted at Al-Noor specialist hospital, King Abdul-Aziz Hospital (KAH), Hera'a general hospital at Makkah holy city. sample: 450 healthcare workers includes doctors and nurses who worked in emergency, critical care, inpatient and outpatient departments. Tool: validated questionnaire in English (Workplace Violence in the Health Sector Country Case Studies, Research Instruments, 2003) constructed by International Labour Office, International Council of Nurses, World Health Organization, Public Services International (ILO, ICN, WHO, and PSI). Result: The workplace violence against healthcare workers in this study was 234 yielding an overall percentage of 52%. Those who exposed to physical abuse alone were accounted only for 03 (01.3%) while those exposed to 1 or more psychological violence were 208 (88.9%). Whereas those who exposed to both physical and psychological were 23 (09.8%). The most common type of workplace violence was verbal abuse (48%). Regression analysis revealed that the most affected factors for exposure to workplace violence were type of the department, work shift and marital status followed by physical Contact with patients and presence of reporting procedure. Conclusion: More than half of participants exposed to workplace violence, where the verbal abuse was the most common type. Type of department, work shift and the marital status were the most contributing factors of workplace violence. Recommendation: maintain a safe working environment for healthcare workers by strengthening the role of the security system and restricted entry and exit especially in the emergency department and inpatient unit and activate the reporting procedure.
Keywords
Workplace violence, doctors, nurses, psychological violence, physical abused, verbal abuse. |
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Supervisor |
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Dr. Iman Wahby Hambotah |
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Thesis Type |
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Master Thesis |
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Publishing Year |
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1441 AH
2020 AD |
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Added Date |
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Saturday, June 20, 2020 |
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Researchers
| حنان حامد النمري | Al-nemari, Hanan Hmed | Researcher | Master | |
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