Document Details
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Document Type |
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Thesis |
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Document Title |
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A TOOL FOR DESIGNING USER INTERFACES BASED ON PERSONAL EXPERIENCE إنشاء أداة لتصميم واجهة المستخدم بناء على تجربة المستعمل |
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Subject |
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Faculty of Computing and Information Technology |
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Document Language |
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Arabic |
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Abstract |
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Health information technology is a broad concept that encompasses a collection of techniques to store, share, and analyse health information in an electronic environment. Electronic health records (EHRs), which have many benefits – such as improving the quality of healthcare, preventing medical errors, increasing administrative efficiencies, and reducing paperwork – have emerged from this technology.
As a result of the widespread use of EHR systems, procedure booking software (PBS) is becoming increasingly more common in technologically advanced healthcare. PBS aids healthcare delivery by improving efficiency, cutting costs, and improving health outcomes. With the complexity of the systems and the difficulty of doctors having to deal with it, it became necessary to consider personas that help designers understand the mental language of the target users and make the entire experience both systematic and humane.
This thesis aims to design and develop a new tool, named health systems design (HSD), to design a user interface based on user experience to serve and meet the needs of healthcare providers.
Two personas were defined to elicit the requirements: one for cardiologists and one for general doctors from different specialties at King Abdulaziz University Hospital, Jeddah, Saudi Arabia. The applicability of user experience and the personas’ ability to assist healthcare professionals and inform the design decisions were explored. The proposed tool was evaluated by those with designer backgrounds and those with no experience, too. As a case study, the proposed tool was used as a platform to design a PBS. The applicability and usability of a PBS design was explored and evaluated by doctors. The PBS design was evaluated in terms of objective and subjective characteristics and user experience attributes. Test participants were divided into two groups: specialists and fellows.
The results show that there was no significant difference between participants in either group. All were able to complete the tasks successfully with a minimum amount of time, clicks, and errors indicating that the effectiveness, efficiency and cognitive load were similar for all participants. User satisfaction yielded a score of 86 on the System Usability Scale (SUS), putting it in the A grade. Also, user experience attributes demonstrated that participants were satisfied using the proposed design system. |
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Supervisor |
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Dr. Reem Abdulaziz Alnanih |
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Thesis Type |
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Master Thesis |
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Publishing Year |
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1442 AH
2020 AD |
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Added Date |
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Thursday, May 20, 2021 |
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Researchers
| هناء عبدالكريم الزهراني | Alzahrani, Hanaa Abdulkareem | Researcher | Master | |
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